NOTE: TELEMEDICINE WILL NOT BE AVAILABLE OVER MARTIN LUTHER KING WEEKEND. WE WILL BE BACK IN THE OFFICE TUESDAY, JANUARY 18th.
Telemedicine allows for focused medical appointment via videoconferencing. This is an excellent option for follow up visits to assess progress, refills for chronic issues and directed visits. It can serve as a way of assessing the need for an in office visit for those whose schedules are not amenable to working hours or to start a preliminary therapy in coordination with an in office visit. (Please note, both appointments will be billed if in-office follow up is needed or if a procedure is warranted.)
How does it work?
1. Use the blue button at the top of the text to start your secure, telemedicine intake.
2. Our board certified dermatologist will review your concern to ensure it is a good fit for telemedicine
3. You will get a phone call typically within 24-48 hours. All calls are made after regularly scheduled patient hours.
4. You will receive a text message link to a secure video portal. If you are unreachable, we will email you with other convenient times for videoconferencing or to arrange for an in person visit.
5. If your case is not amenable to telemedicine, you will be contacted to make an in office visit.
Which visits work well for telemedicine?
Established patients with chronic conditions like acne, rosacea, herpes, psoriasis, male pattern hair loss and eczema are good candidates for telemedicine.
Busy schedules can also make telemedicine a convenient choice. While we try to accommodate most all telemedicine visit requests, a few will be directed to a convenient in-office visit due to a need for an in person evaluation.
Once enrolled in Ipledge, follow up visits may be conducted via telemedicine. Be certain to use our special form when requesting follow up telemedicine appointments.
Which concerns are not good fits for telemedicine?
If you are questioning if something is cancerous or if a mole is suspicious, these are concerns that are best addressed in person. Also, things which do not photograph well like bumps, faint rashes, or painful lesions are best seen in person. Blurry images or symptoms such as itch cannot be evaluated via telemedicine and you will be prompted to make a scheduled appointment.