SMS/ TEXT POLICY

By providing your mobile number and opting in to SMS messaging from Lincoln Road Dermatology, you agree to receive text messages from our office from 305-575-2773.

These messages may include appointment scheduling, appointment reminders, post-visit instructions, laboratory notifications, and billing updates. Message frequency may vary. Message and data rates may apply.

View our privacy policy at Lincoln Road Dermatology Privacy Policy

Reply STOP to unsubscribe at any time. Reply HELP for assistance.

FLORIDA PATIENT BILL OF RIGHTS

Section 381.026 , Florida Statutes, addresses the Patient's Bill of Rights and Responsibilities. The purpose of this section is to promote the interests and well being of patients and to promote better communication between the patient and the health care provider. Florida law requires that your health care provider or health care facility recognize your rights while you are receiving medical care and that you respect the health care provider's or health care facility's right to expect certain behavior on the part of patients. You may request a copy of the full text of this law from your health care provider or health care facility. A summary of your rights and responsibilities follows.

A patient has the right to:

Be treated with courtesy and respect, with appreciation of his or her dignity, and with protection of privacy.
Receive a prompt and reasonable response to questions and requests.
Know who is providing medical services and who is responsible for his or her care.
Know what patient support services are available, including if an interpreter is available if the patient does not speak English.
Know what rules and regulations apply to his or her conduct.
Be given by the health care provider information such as diagnosis, planned course of treatment, alternatives, risks, and prognosis.
Refuse any treatment, except as otherwise provided by law.
Be given full information and necessary counseling on the availability of known financial resources for care.
Know whether the health care provider or facility accepts the Medicare assignment rate, if the patient is covered by Medicare.
Receive prior to treatment, a reasonable estimate of charges for medical care.
Receive a copy of an understandable itemized bill and, if requested, to have the charges explained.
Receive medical treatment or accommodations, regardless of race, national origin, religion, handicap, or source of payment.
Receive treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
Know if medical treatment is for purposes of experimental research and to give his or her consent or refusal to participate in such research.
Express complaints regarding any violation of his or her rights.

A patient is responsible for:

Giving the health care provider accurate information about present complaints, past illnesses, hospitalizations, medications, and any other information about his or her health.
Reporting unexpected changes in his or her condition to the health care provider.
Reporting to the health care provider whether he or she understands a planned course of action and what is expected of him or her.
Following the treatment plan recommended by the health care provider.
Keeping appointments and, when unable to do so, notifying the health care provider or facility.
His or her actions if treatment is refused or if the patient does not follow the health care provider’s instructions.
Making sure financial responsibilities are carried out.
Following health care facility conduct rules and regulations.

NOTICE OF PRIVACY PRACTICES

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Marcy Alvarez, DO, PA dba Lincoln Road Dermatology

Phone: 305-397-8622 · info@lincolnderm.com · www.lincolnderm.com

Effective date: November 1, 2026

Our Commitment to Your Privacy

Your health information is personal, and we are committed to protecting it. We are required by law to maintain the privacy of your protected health information (PHI), to give you this notice of our legal duties and privacy practices, to follow the notice currently in effect, and to notify you if a breach compromises your information.

Your Rights

To exercise any of these rights, contact us at 305-397-8622 or info@lincolnderm.com.

Access: You can get a copy of your medical record in paper or electronic form.
Correction: You can ask us to correct information you believe is inaccurate or incomplete.
Confidential communications: You can ask us to contact you in a specific way or at a specific place.
Restrictions: You can ask us to limit how we use or share your PHI. We will consider your request but may not agree if it would affect your care.
Paying out of pocket: If you pay for a service in full yourself, you can ask us not to share information about that service with your health insurer for payment or our operations. We will agree unless the law requires us to share it.
Accounting of disclosures: You can ask for a list of when and with whom we shared your PHI, other than for treatment, payment and operations.
Copy of this notice: You can ask for a paper copy at any time, even if you agreed to receive it electronically.
Representation: A legal representative or guardian can exercise these rights for you with proper authorization.
Complaints: You can file a complaint if you believe your rights were violated (see below).

How We Use and Share Your Health Information

We may use and share your PHI without your authorization for:

Treatment: to provide and coordinate your care, such as sharing results with a specialist.
Payment: to bill and collect payment from your health plan or others.
Operations: to run our practice and improve the quality of care.

We may also share your PHI as permitted or required by law, including for public health and safety, health oversight, court orders and subpoenas, law enforcement, workers' compensation, organ and tissue donation, and medical examiners or funeral directors.

Uses That Require Your Written Permission

We will not use or share your PHI for any other purpose without your written authorization, which you may revoke in writing at any time. This includes:

Psychotherapy notes, if any exist, except as required by law.
Marketing by or for third parties, and any sale of your PHI.
Sensitive information protected by Florida law, such as mental health, HIV/AIDS and substance use treatment, unless the law permits otherwise.

We may tell you about our own services, treatments or events that may benefit your care. To opt out, contact us at 305-397-8622 or info@lincolnderm.com.

Requesting Your Medical Records

Submit a written request to our office. Many records are free through our patient portal, and records sent directly to another healthcare provider for your continued care are free. For other copies, we charge as allowed under Florida Statute 456.057: $1.00 per page for the first 25 pages and $0.25 per page after that, and the actual cost of reproduction for non-paper copies.

Filing a Complaint

Contact our Privacy and Security Officer, Dr. Marcy Alvarez, at 305-397-8622 or info@lincolnderm.com, or the U.S. Department of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints or 1-877-696-6775. We will not retaliate against you for filing a complaint.

Changes to This Notice

We may change this notice, and changes will apply to all PHI we hold. The current notice is posted in our office and at www.lincolnderm.com/patient-policies, and is available on request.