TELEMEDICINE APPOINTMENTS ARE BY INVITATION ONLY

 

Telemedicine allows for focused medical appointments via videoconferencing. This is an excellent option for follow-up visits to assess progress, refills for chronic issues, and direct visits. It can also assess the need for an in-office visit for those whose schedules are not amenable to working hours or to start preliminary therapy in coordination with an in-office visit. (Please note that both appointments will be billed if in-office follow-up is needed or if a procedure is warranted.) 

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How does it work?

1. Click the blue "Telemedicine Request" button above to start your secure, required intake.

2. Our board-certified dermatologist will review your concern to ensure it is a good fit for telemedicine

3. You will typically receive a phone call within 24-48 hours. All calls are made after regularly scheduled patient hours. 

4. You will receive a text link to a secure video portal. If you are unreachable, we will email you at other times that are convenient for video conferencing or to arrange an in-person visit.

5. If your case is not amenable to telemedicine, you will be contacted to make an in-office visit.

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Which visits work well for telemedicine?

Established patients with chronic conditions such as acne, rosacea, herpes, psoriasis, male-pattern hair loss, and eczema are good candidates for telemedicine.

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Busy schedules can also make telemedicine a convenient choice. While we try to accommodate most telemedicine visit requests, a few will be directed to a convenient in-office visit due to a need for an in-person evaluation.  

 

"Accutane" patients: Once enrolled in Ipledge, follow-up visits may be conducted via telemedicine if no concerns or complications are noted. Be certain to use our special form when requesting follow-up telemedicine appointments. Click here for the link.

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Which concerns are not good fits for telemedicine?

If you are questioning if something is cancerous or if a mole is suspicious, these are concerns that are best addressed in person. Also, things which do not photograph well like bumps, faint rashes, or painful lesions are best seen in person. Blurry images or symptoms such as itch cannot be evaluated via telemedicine and you will be prompted to make a scheduled appointment.

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